Voice
Written by Maya in the Brand Brief. Every draft is written against it, and the review pass checks for it.
written 3 Feb 2026 · Brand Brief: Voice · revision 2
Five sends ran the same split. The story opener led in three. Sendfire couldn’t verify the Klaviyo A/B splits, so the line is recorded as an observation, not a verdict.
learned 14 Sept 2026 · Test: Story or product first? · basis: 5 sends, observed · accepted before saving
Audience
Summer essentials went to the full list. Clicks came almost entirely from people who had bought in the last twelve months. The retro proposed the note about full-list sends; Maya narrowed it to restocks before accepting.
learned 8 Jul 2026 · retro: Summer essentials · basis: 2 comparable sends · edited before saving
Offers
Set by the brand. Sendfire won’t draft a launch with a discount in it.
written 3 Feb 2026 · Brand Brief: Offers · revision 1
Timing
Held through winter. Then four comparable spring sends at 6am opened below the brand’s own evening sends. Retired on the evidence and kept on the record, so the winter campaigns still show what the brand believed at the time.
retired 2 Jul 2026 · superseded by 4 sends, Apr–Jun · originally learned 12 Nov 2025, Black Friday retro