Brand Memory · Harbor Goods Co.
Three lines, each with the sends behind itVoice
Audience
Offers
Sendfire is where your brand’s Klaviyo email program lives. It writes the brief and the copy from what the brand has already learned, takes the work through client approval, and reports what worked. The lessons you approve carry into the next send.


READS KLAVIYO. NEVER WRITES.AI PROPOSES, YOU DECIDE.
This is one campaign for Harbor Goods, a fictional brand: what Sendfire knew about the brand going in, the goal you type, and the lesson the campaign leaves for the next one. Sendfire drafts the brief and the email from what it knows. You approve each step, and you send the email from Klaviyo yourself.
Every brand in Sendfire has one Brand Memory: what has been learned about it, line by line, with the sends that back each line up. Harbor Goods has three lines. This campaign uses all of them.
How Brand Memory decides what to keepType what this send is for and what’s new. Sendfire fills in the rest of the brief, the audience, the angle, the key message and the call to action, from three things it already knows about Harbor Goods. You approved each of those earlier.
How briefs work in SendfireSendfire writes a first draft from the brief. Beside each part it shows which piece of brand knowledge it used. You change anything that doesn’t sound like the brand.
How Sendfire drafts, and what it never doesShare the draft with your client, or whoever has to sign it off. They read it in Sendfire with the brief beside it, leave their comments, and approve. Their comments and your changes stay with that version, so nobody hunts through email for the latest one.
How client approval worksYou send the approved email from Klaviyo, the way you do now. Sendfire notices it went out, records which version was sent, and tells the people who signed off. Sendfire only reads your Klaviyo account. It never changes anything in it.
What Sendfire reads in KlaviyoA few days later the numbers arrive: how many got the email, how many opened it, how many bought, counted the way you and the client agreed, and whether the subject-line test passed.
How results become the monthly reportSendfire compares what you set out to do with what happened and suggests one lesson. You accept it, change it, or throw it out. Nothing is saved without you.
How a retro becomes a memory lineThe lesson you accepted is saved as a fourth line in Harbor Goods’ Brand Memory, with the two sends that back it up.
What Brand Memory keeps, and what it retiresWhen you start the next brief, the new line is already in it.
How it works, start to finishEvery brand in Sendfire has one Brand Memory: what has been learned about it, line by line, with the sends that back each line up. Harbor Goods has three lines. This campaign uses all of them.
How Brand Memory decides what to keepVoice
Audience
Offers
Type what this send is for and what’s new. Sendfire fills in the rest of the brief, the audience, the angle, the key message and the call to action, from three things it already knows about Harbor Goods. You approved each of those earlier.
How briefs work in SendfireSendfire writes a first draft from the brief. Beside each part it shows which piece of brand knowledge it used. You change anything that doesn’t sound like the brand.
How Sendfire drafts, and what it never doesSubjectM01
The blue mugs are coming back
PreviewM02
Back on 18 September, with a breakfast bundle for your coffee person.
OpenerM01
I kept a blue mug from our first batch. It’s still the one I reach for every morning.
They’re coming back on 18 September. We’re bringing back the breakfast bundle too, if you have a coffee person to buy for.
Dana
Primary CTABRIEF
Shop the fall restock
Share the draft with your client, or whoever has to sign it off. They read it in Sendfire with the brief beside it, leave their comments, and approve. Their comments and your changes stay with that version, so nobody hunts through email for the latest one.
How client approval worksYou
Done. Version 2 is up.
You send the approved email from Klaviyo, the way you do now. Sendfire notices it went out, records which version was sent, and tells the people who signed off. Sendfire only reads your Klaviyo account. It never changes anything in it.
What Sendfire reads in KlaviyoThe blue mugs are coming back
A few days later the numbers arrive: how many got the email, how many opened it, how many bought, counted the way you and the client agreed, and whether the subject-line test passed.
How results become the monthly reportAlready in the September report for Harbor Goods. You edit it and publish.
Sendfire compares what you set out to do with what happened and suggests one lesson. You accept it, change it, or throw it out. Nothing is saved without you.
How a retro becomes a memory lineSUGGESTED LESSON · ADDS TO THE “NOTE FIRST” LINE
For restock sends to recent buyers, the product photo can lead. Dana’s note still opens full-list sends.
Two sends to the same buyers, this one and Spring Restock, both note first. The orders came from the product block both times. The note got read, not clicked. Two sends isn’t much, so this adds a case to the “note first” line rather than replacing it.
The lesson you accepted is saved as a fourth line in Harbor Goods’ Brand Memory, with the two sends that back it up.
What Brand Memory keeps, and what it retiresVoice
Audience
Offers
When you start the next brief, the new line is already in it.
How it works, start to finishI run email for ecommerce brands at Highlighter Studio. Most of it happens in Klaviyo, and all of it comes down to the same question: what did email do this month? Sendfire is the tool I built at that desk.
The name is about tending fires, not lighting them. A good email program is a fire you keep. Bank the coals after each send and the next one catches faster. Let it go out and every campaign starts with cold kindling and a blank page. I got tired of the blank page.
If the job sounds familiar, this is for you. Maybe you manage eight brands at an agency. Maybe you’re a two-person shop. Maybe you’re in-house and answer to the CEO. Either way, somebody trusts you with their email program, and you need to show that it is getting better.
Every brand I manage runs through Sendfire each week. Early seats get the same loop I use.
Sendfire is in paid early access for marketers running email on Klaviyo. Request an invite and, if it’s a fit, onboarding connects your first brand and builds its Brand Memory. $99 USD a month for one brand, $199 USD for up to five.
Maya Chen Harbor Goods · Member
Can we say “first batch, 2024”? People won’t know the mugs have been around. Otherwise this is Dana.